How to email clients a notice of a cancelled appointment

1. Open the appointment
2. On the Schedule tab, click the Cancel Appointment button

   

3. Check the Email client confirmation of cancellation box

   

4. Optionally, enter a message to the client in the "Would you like to include a message to the client?" box
5. Click Confirm Cancellation

Note: If a client cancels their own appointment online, they're receive a cancellation notification automatically and immediately.