Confirmations – clients are sent a confirmation email as soon as they book their appointment. On this settings page, you can add a custom message to appear in the confirmation email.
Reminders – select when you’d like your reminders to be sent. You can also choose if you’d like to ask client’s to confirm their attendance. While we recommend that you don’t ask, if you do, your clients reminder email will ask them to click a button to confirm their attendance. Once they do, their appointment will have a checkmark icon in the bottom right corner, like this:
Finally, you can choose to include a custom message in your reminder emails/sms. This is helpful for things like directions, parking instructions, or things you'd like the client to do to prepare for their appointment.
Recalls – recalls are a great way to prevent lost clients. We will automatically detect if a client hasn’t had an appointment for a certain amount of time and then email them to ask if they’d like to book with you again. On this page, you can choose how much time has to go by before we send them a recall email, and you can choose to include a custom message in that email.