How to refund a payment on an invoice in ClinicSense

  1. From the Calendar, select the appointment
  2. Go to Invoice, on the left
  3. Scroll to the bottom right, then click Refund
  4. Enter a Refund amount and Refund date
  5. Click Refund, then either Save or Save & Close

Notes

  • If an invoice was paid via the Square integration, the Square payment will be automatically refunded
  • Always make sure to refund Square integration payments though ClinicSense
  • Refunding Square integration payments through Square won't reflect in ClinicSense

Video guide


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