How to refund an appointment

To refund a payment, follow these steps:

  1. Go to your Calendar
  2. Click on the appointment that you would like to refund

    Screen_Shot_2022-09-13_at_11.55.01.png

  3. Once the appointment is open, click on Invoice

    Sept 13 Screenshot.png

  4. Scroll to the bottom of the invoice to view the transaction history
  5. Click Refund

    Screen_Shot_2022-09-13_at_12.09.22.png

  6. Enter the amount you'd like to refund
  7. Click the Refund button
  8. Go back to the Invoice tab and click Save

    6__1_.png

Was this article helpful?
0 out of 0 found this helpful

Still have questions?

Our customer care team is here for you!

Submit a request