How to add, redeem, and refund client account credits

  • Account credits can be managed in the client's file, under More Options
  • Account credit will appear as a payment type when completing invoices
  • Continue reading for more information

Contents


About account credits

  • When adding an account credit, you can also view the client's account credit History
  • When redeeming account credit, the client's total credit amount will appear in the Pay Now tool

Video guides


Adding account credit

  1. Go to Clients, then select the client's file
  2. Click More Options, at upper right
  3. Select Manage account credit(...), then enter a Payment Amount, How is the client paying?, and Payment date
  4. When done, click Add $(...)

Redeeming account credit

  1. From the Calendar, select the appointment
  2. Go to Invoice, then click Add Payment
  3. Under How is the client paying?, select Account Credit ($ [...])
  4. When done, click Pay $(...)

Refunding account credit

  1. Go to Clients, then select the client's file
  2. Click More Options, at upper right
  3. Select Manage account credit(...), then switch to the History tab
  4. Locate the appropriate credit, then click Refund
  5. Enter a Refund amount and Refund date, then click Refund

Related articles

Was this article helpful?
0 out of 0 found this helpful
Still have questions?

Our customer care team is here for you!

Submit a request