Refund a gift certificate

To refund a gift certificate:

1. Go to Sell > Gift Certificate
2. Click View & Edit on the gift certificate that you'd like to refund
   
   
   
   
3. From the gift certificate window, scroll to the bottom of the page and click Refund
   
   
   
   
4. Enter the amount you'd like to refund
5. Click the Refund button