Learn more about ClinicSense's Support Team hours of operation and how to contact them.
Support Hours
- Monday - Friday from 9 am - 8 pm (Eastern), excluding holidays
Email Support
Email support is available for all customers.
- Click here to submit an email support ticket
- Please use the email address associated with your ClinicSense account when submitting a support ticket
- During business hours, expect a reply within 20 minutes
Phone & Chat Support
Phone & chat support are available to customers on the Premium Plan.
- Log in to your ClinicSense account
- In the upper right corner, click the
VIP SUPPORTbutton - In the lower right corner, click the
Chat with Support 💬button
Lite and Standard Plan Users
For customers on the Lite or Standard plan who would like to talk, please email us a support ticket detailing what you'd like to chat about, and our team will arrange a call.