How to use and read Reminders reporting

The Reminders report shows clients missing info for reminders, helping you track notifications and reduce no-shows.

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Instructions

  1. Go to Reports, then Reminders
  2. Clients appear on their report if their reminders are:
    • Set to Email but no email is on file
    • Set to Text but no mobile number is on file
  3. Click Remove to clear them from the report if you've reached out separately
  4. Optionally, click Download CSV or Download PDF to export the data

Note:

  • Keep client's contact info up-to-date within their file to avoid missed reminders

Video Guide


 

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