Guide
- Best practice is to use a different email address for each client
- However, you can use the same email for multiple clients
- When a client books online using a duplicate email address, clients will be asked to also enter their First Name
Notes
- ClinicSense uses the client’s email address to identify them when booking online
- There may be a case where two people in the same family want to use the same email address, this is especially common if you work with children
- Multiple clients using the same email address can sometimes cause confusion, so its best to use unique email addresses whenever possible
Video
Related
- How to block a specific client from booking online
- How to reduce lost revenue by setting up No-Show Guard™️