How to refund treatment packages sold

Learn how to refund sold treatment packages in ClinicSense. 

⏯️ Skip to video instructions


Instructions

  1. Go to Sell, then Treatment Packages
  2. On the Sales tab, click the package's Invoice #
  3. Click Refund at the bottom right
    • Refunding an unused package will return the entire amount
    • Refunding a partially-used package will return a prorated amountRefund button.png
  4. Follow the on-screen prompts to complete the refund

Video Guide


Still have questions?

Our customer care team is here for you!

Submit a request