How to customize appointment reminders

Learn how to easily customize your appointment reminders

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Guide

  1. Click Setup, then click Reminders & confirmations
  2. Navigate to the Reminders tab
    How to customize appointment reminders.png
  3. Choose when you'd like your reminders to be sent
  4. Indicate if you'd like clients to verify their attendance. If this setting is on:
    • Clients will be asked to click a button in their reminder to confirm their attendance
    • You'll see CONFIRMED written on their appointment once they do
    • Appointments booked with less than 24 hours notice are automatically confirmed
  5. Within the text box, you can write any additional information you'd like included in your email reminders. Due to SMS length limits, text message reminders aren't customizable
    Customizing appointment reminders.png
  6. When done, click Save

Video Guide


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