Guide
- Go to Settings, then Reminders & confirmations
- Click Reminders, in the upper left
- Select your preferred Send the 1st reminder, Send the 2nd reminder, and Ask clients to verify their attendance settings
- In the Include the following message in the reminder, write any additional text you'd like included in email reminders
- Optionally, use the Preview Reminder SMS and Preview Reminder Email buttons
- When done, click Save, in the bottom right corner
Notes
- Reminders will be sent according to the Reminder Preference in the client's file
- If you set Ask clients to verify their attendance to Yes, a Confirmed status will appear on appointments, after the client has confirmed
- Appointments scheduled after the 1st reminder period won't receive the first reminder
- Appointments scheduled after the 2nd reminder period won't receive either reminder
- The Include the following message in the reminder will only be sent in emails
- Due to SMS length limits, text message reminders aren't customizable
Video
Related
- How to customize appointment confirmations in ClinicSense
- How to resend appointment times and forms in ClinicSense