How to refund a payment on an invoice

Guide

  1. From the Calendar, select the appointment
  2. Go to Invoice, on the left
  3. Scroll to the bottom right, then click Refund
  4. Enter a Refund amount and Refund date
  5. Click Refund, then either Save or Save & Close

Notes

  • If an invoice was paid via the Square integration, the Square payment will be automatically refunded
  • Always make sure to refund Square integration payments though ClinicSense
  • Refunding Square integration payments through Square won't reflect in ClinicSense

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