How to block a specific client from booking online

Easily manage which clients can book online by customizing your No-Show Guard™ settings for each individual.

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Instructions

1. Go to Clients, then select the client
2. In the top right corner, click More Options, then No-Show Guard™
3. Choose one of the following options:
   • Allow client to book online
     Uses your practice’s default No-Show Guard™ settings
      
   • Do not allow this client to book online 
     Client will see “Sorry, we don’t currently have any availability” when trying to book
      
   • Require this client to enter a credit card number
     Requires a credit card number before booking the first appointment
      
   • Require this client to prepay for their appointments
     Prepayment is required for every appointment
4. After selecting your preferred option, click Save

Video Guide