Guide
- Go to Clients, then the client's file
- Click on Email log, then check the Status of the email
- Clicked, Delivered, and Opened all generally indicate that the email was received
Notes
- Deferred, Processed, and Sending indicate the email is currently being sent
- Failed and Spam report indicate a problem has occurred
- The Understanding email delivery statuses in ClinicSense guide explains each status and how to handle problems
Video
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